Privacy Notice

Last Updated: 10.27.21

At Silverlust Fine Jewelry, we value our customers’ privacy and want you to be familiar with how we may collect, use and disclose your information in connection with our business. We have created this privacy notice so you are aware of such practices and your options related to information collected through our interactions with you, including through this website, our social media pages and emails, through our customer service, and at our retail store.

What personally identifying information and other data we collect

For each visitor to our website, we receive information concerning the usage of our website by that visitor, including the visitor’s IP address, information concerning the visitor’s browser and/or operating systems, and other access-related information. In addition, we (or a third party acting on our behalf) may use “cookies” or other tools in order to learn things like whether an email is opened, how a visitor uses our website, which pages are viewed and for how long, and whether a visitor returns to our website. See “Use of Cookies and Similar Tools” below for more information.

We also collect data that you personally enter into our website, and data that you provide to our sales associates in Silverlust Fine Jewelry retail stores or our mail order customer service associates. We may collect this information in connection with inquiries, purchases, promotions, catalog orders, email correspondence, and online registrations. We may also receive other information about you generated as a result of our interactions with you, information from third parties (such as social media services or joint marketing partners) and information that you may directly provide to us through any phone, mail, fax, email, online interactions, sweepstakes or any paper registrations that you submit.

The information that may be collected includes:

  • Name, telephone number, shipping address, billing address, email address, and IP address
  • Details regarding your date of birth, purchase history, gender
  • Preferred payment method and credit card information
  • Data related to sizes (such as ring sizes)
  • Social media information

How we use information and how you can control such use

The information we collect is used to process orders, to bill and collect payment, to resolve problems or customer inquiries, to contact customers or prospective customers, to learn about our customers and personalize content, to meet legal concerns or obligations, and to maintain or improve our products and services, including our email or other marketing outreach, our website, and any other of our online or other business activities.

If you supply us with your mailing address, you may receive mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, you may be removed from our mailing list by requesting to be removed using any of the Contact/Opt-Out Methods listed below.

Within our website you have the option to join our email list and receive emails containing promotional information about our products, services, and offers. In addition, if you provide us with your email address on any of our other online pages or to our customer service or in-store associates, you may automatically be added to our email list and receive such emails. If you do not wish to receive our promotional emails, you may opt-out by clicking on the "unsubscribe" link found at the bottom of all promotional/advertising emails and following the related instructions, or by contacting us using any of the Contact/Opt-Out Methods listed below.

Persons who supply us with their telephone numbers will only receive telephone contact from us concerning purchases or direct inquiries made by such persons.

Use of “Cookies” and Similar Tools

Cookies and similar tools also allow us to tailor offerings to website visitor preferences, to improve our website and email marketing, and to provide better service to return visitors to our website. We do not use any information we gather using "cookies" or similar tools for any purpose other than our internet service, internal business, and marketing objectives. To assist us in serving advertisements that may be of interest to you, our third-party service providers may place a unique cookie on your browser (or recognize existing cookies on your browser) when you visit our website or interact with our online ads. They may also use such technologies to compile information about your online activity to personalize advertising content to your interests.

To manage all cookies on our site, including those that are served by us, you can change your browser settings. Please note that disabling, blocking or deleting cookies in your browser settings may prevent you from enjoying the full features offered at our website.


Contact/Opt-Out Methods

Should you have any questions or concerns regarding your information or privacy, or if you would like to submit an opt-out request as provided above, please contact us via any of the below methods. Please remember to describe your specific request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

Email:
jewelry@silverlustonline.com

Telephone:
(713) 520-5440


If you would like to be removed from our email list, you can click on the unsubscribe link in one of our emails and follow the related instructions.

 

 

Consent

By using our Site, you consent to our posted privacy policy.